1. Introduction & General Terms

Welcome to aco365. aco365 (referred to hereinafter as the "Platform") is an online Sports Betting and casino service provider. The following terms and conditions apply to all users of aco365's services. By creating an account or using any service on the Platform, you are deemed to have automatically agreed to these terms and conditions.

Aco365's terms and conditions may be updated from time to time. We recommend reviewing this page before each use of the platform. If you disagree with any updated terms, please stop using the platform and contact our support team.

Important Notice

Aco365 is strictly for users aged 18 and above. Account registration or use of the platform by minors is strictly prohibited. aco365 reserves the right to close any underage account at any time without prior verification.

2. Account Registration & Eligibility

To create an account on aco365, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You must provide accurate and truthful personal information.
  • Each individual may only register one account. If multiple accounts are found, all of them will be closed and deposited funds may be forfeited.
  • You must not be a resident of any jurisdiction where online betting is prohibited by law.
  • It is the user's sole responsibility to keep their password and login credentials strictly confidential.

Aco365 may conduct identity verification (KYC) at any time. You may be asked to provide a national ID, passport, or other government-issued document. If verification is not completed within the specified timeframe, your account may be temporarily suspended.

Warning

Accounts created with false information will be suspended immediately, and all associated deposits and winnings will be voided. aco365 maintains a strict anti-fraud policy.

3. Betting Rules

The following rules apply to all betting activity on aco365, across all sports and categories — including cricket, football, tennis, kabaddi, e-sports, and more.

3.1 Bet Acceptance & Cancellation

Once a bet is confirmed, it generally cannot be changed. However, aco365 reserves the right to void a bet under the following circumstances:

  • If the match or event is cancelled.
  • If incorrect odds are displayed due to a technical error.
  • Under the direction of a government or regulatory authority.
  • If evidence of match fixing or any other irregularity is found.

3.2 Minimum & Maximum Bet Limits

Each event and market has its own minimum and maximum bet limits. Always check the applicable market limits before placing a bet. aco365 reserves the right to adjust bet limits under special circumstances.

3.3 Live Betting

In live betting, odds can change rapidly. If the odds change before a bet is confirmed, aco365 may accept the bet at the updated odds or reject it entirely. aco365 is not liable for any issues arising from internet connection delays during live betting.

Advice

Always read the full event details and market rules before placing a bet. aco365's betting section lists the specific rules for each market.

4. Payment & Withdrawal Policy

Aco365 supports a range of payment methods for users in Bangladesh. The following rules apply to all deposits and withdrawals:

  • Deposits are usually credited to your account instantly. However, delays may occur due to network issues.
  • Withdrawals are typically processed within 1–5 business days.
  • Account verification (KYC) must be completed before a withdrawal can be processed.
  • Your withdrawal method must match the payment method used for your deposit.
  • A minimum withdrawal amount applies — see the deposit page for details.
  • Aco365 may temporarily suspend withdrawals for any transactions deemed suspicious.
Anti-Money Laundering Policy

Aco365 strictly complies with international Anti-Money Laundering (AML) guidelines. Any unusual or suspicious transactions will be investigated, and the relevant account may be reported to the appropriate authorities if necessary.

5. Bonus & Promotion Terms

Each bonus and promotion on aco365 is subject to its own specific terms. The following general rules apply to all bonuses:

  • After receiving a bonus, the specified wagering requirements must be met before a withdrawal can be made.
  • Bonuses cannot be combined with other bonuses unless explicitly stated.
  • Bonuses have a set validity period — any unused bonus will expire at the end of that period.
  • Multiple accounts linked to the same IP address, device, or household may be considered bonus abuse.
  • If evidence of bonus abuse is found, the relevant bonus and any associated winnings will be voided.
Welcome Bonus

New members will receive a special welcome bonus on their first deposit. Specific wagering requirements and validity periods apply. See the promotions page for full details.

6. Responsible Gaming

Aco365 believes that betting is a form of entertainment — not a source of income. We are committed to promoting responsible gaming and protecting the well-being of all our users.

  • Users can set their own daily, weekly, or monthly deposit limits.
  • A "cooling-off" period or temporary break option is available if needed.
  • The Self-Exclusion feature allows you to block yourself from the platform for a specified period.
  • If you suspect a betting addiction, you should contact the support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

7. Account Suspension & Termination

Aco365 may temporarily suspend or permanently close any account under the following circumstances:

  • If these terms and conditions are violated.
  • If the account is found to be involved in fraud, deception, or any other illegal activity.
  • If bonus abuse or operation of multiple accounts is detected.
  • If security verification has not been completed.
  • If the account has been inactive for an extended period.

If an account is closed, any funds deposited through legitimate means will be refunded; however, bonus-related funds may be forfeited.

8. Personal Data Protection

Aco365 takes the protection of your personal data seriously. We follow international data protection guidelines, and your information is never sold to third parties. However, we may be required to share data when legally obligated or directed by a regulatory authority.

To learn more about how we protect your personal data, please visit our Privacy Policy View the page.

9. Dispute Resolution

Any dispute regarding a bet or transaction must be raised with our support team within 72 hours of the relevant event. aco365 reviews every complaint carefully and works to resolve it fairly.

  • In all dispute cases, the decision of aco365 shall be considered final.
  • In the event of a dispute, aco365 server logs will be used as the authoritative record.
  • If you are not satisfied with the support team's decision, you have the option to appeal to a higher authority.

10. Changes to Terms & Conditions

Aco365 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. Users will be notified of significant changes via email or platform notifications.